Logo
Back to UTU Submit a request
Sign in
  1. UTU Pte Ltd
  2. Getting Started

Getting Started

What is UTU

  • What is UTU?
  • What does UTU Brand Partner mean?

How does it work?

  • What if I leave my smartphone at home?
  • Does UTU support Samsung Pay and Apple Pay?
  • How does it work?
  • Do I need to tell the cashier at a brand store that I'm a UTU member?
  • It says I have to make a purchase to get UTU Bonus Points. Why?
  • Can I use any registered credit or debit card to make purchases but have a separate default cash back card?
See all 12 articles

Signing Up

  • How do I sign up?
  • What countries does UTU operate in?
  • How do I add a Friend to my UTU?
  • Does my iOS or Android phone have to be up to date for me to use UTU?
  • How old must I be to use UTU? Is there an age limit?
  • Can I use a prepaid card to use UTU?
See all 8 articles

My Account

  • Why doesn't UTU remember my login details?
  • How do I change my Account information?
  • My UTU has frozen and I cannot access my Account. What do I do?
  • How do I change my UTU password?
  • I forgot my UTU password. What do I do?
  • I'm back in my home country and forgot to redeem for cash back within Thailand. What do I do?
See all 7 articles
UTU Pte Ltd
Powered by Zendesk